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Contact
Questions, refunds, corrections or a reading that has gone missing: write to us and we will help.
Write to us
[owner to confirm: contact address]
To help us find your order, include the email address you used at checkout and the reading's name from your delivery email. We never need your card number, so please do not send it.
Quick answers
- I paid, but my reading has not arrived.
- It is probably still being built. We email it to you the moment it is ready, so check your spam folder too. If nothing has arrived within a day, write to us.
- I would like a refund.
- Ask within 14 days of paying for a full refund, no questions asked. The Refunds page has the details.
- I typed a birth detail wrong.
- Tell us which reading and what should change, and we will sort it out with you.
- I want my account or my data deleted.
- Write from the email address on the account. The Privacy page explains what is deleted.
- I don't recognise a charge.
- CuteHoroscopes purchases show on card statements as ECTOSOFT* CUTEHOROSCOP. Write to us and we will look it up.
Who runs CuteHoroscopes
CuteHoroscopes is run by Ectosoft [owner to confirm: legal entity name], the seller of everything you buy here. The Terms page has the rest.